What We Do
What We Don't Do
Our Team
Our team includes licensed patient advocates who understand the nuances of manufacturer programs across therapeutic categories, administrative coordinators who manage paperwork and physician office relationships, and billing specialists who handle the enrollment and renewal process.
We work exclusively in patient assistance advocacy — this is not a side function. It is our entire focus. That specialization means we understand the programs, the forms, and the requirements better than most patients or physician offices ever could.
Transparency
We publish our fees clearly. We tell you what we do and what we can't do. No surprises.
Advocacy
We work for you — not for the manufacturer. Our success depends on getting you the help you need.
Privacy
We treat your health information with PHI-grade care, stored encrypted, shared only with who needs it.
Responsiveness
We respond within 1 business day. You always know where your application stands.
Why Use Us vs. Doing It Yourself?
Patient assistance programs are publicly available — any patient can apply directly. We acknowledge this upfront and explain our value honestly:
Research time
Finding all applicable programs for your specific medications can take hours. We know which programs exist and apply to all of them.
Paperwork complexity
Each manufacturer has their own forms, requirements, and physician signature processes. We handle all of it.
Physician coordination
Getting your doctor's office to return calls, sign forms, and submit paperwork is often the biggest bottleneck. We manage that relationship.
Deadline management
Authorizations expire. Reauthorization has its own deadlines. We track everything and alert you before lapses occur.
Knowledge of edge cases
Some programs have coverage gap exceptions, income flexibility, or diagnosis-specific pathways. We know where to look.
Have Questions?
Our team is here to help. No obligation, no pressure.